bumbi.

Terms of Service

Last updated: 2026-07-22

These terms are an agreement between you and Bumbi ("Bumbi", "we", "us") governing your use of the Bumbi platform at bumbi.io. By creating an account or using the service you agree to these terms. If you use Bumbi on behalf of a business, you confirm you can bind that business to these terms.

1. The service

Bumbi turns prerecorded videos into scheduled webinar funnels: registration pages, reminder emails, a timed webinar room, replays, landing pages, tracked links, and analytics. Bumbi does not host video; webinars play from the external video provider you connect (for example Bunny, Vimeo, or YouTube), under that provider's own terms.

2. Your account

  • You must provide accurate information and keep your credentials secure.
  • You are responsible for all activity in your workspace, including team members you invite.
  • You must be at least 18 years old, or the age of majority where you live, to hold an account.

3. Your content and your audience

You retain ownership of the content you bring to Bumbi: videos, pages, emails, chat scripts, and offers. You grant us the limited rights needed to operate the service (storing, processing, and delivering your content to your audience). You are responsible for:

  • having the rights to every video, image, and text you use;
  • the accuracy and legality of your webinar content and offers;
  • your attendees' personal data: you are the data controller for people who register for your webinars, and Bumbi processes that data on your behalf as described in the Privacy Policy;
  • having a lawful basis to email the people who register through your pages, and honoring unsubscribes.

Use of the service must comply with the Acceptable Use Policy, which is part of these terms.

4. Plans, billing, and credits

  • Paid plans are billed as subscriptions at the price and interval shown at checkout. Subscriptions renew automatically until cancelled.
  • You can cancel at any time; access continues until the end of the paid period. Upgrades mid-cycle are prorated. Refunds are handled per the Refund and Cancellation Policy.
  • Plans include usage allowances (for example monthly registrants, emails, and Automation Credits). Usage beyond an allowance may be paused until the next period or covered by purchased add-on capacity.
  • We may change prices with advance notice; changes apply from your next billing period.

5. Selling, affiliates, and payouts

Some workspaces can sell a digital product through their webinar and recruit affiliates to promote it. Where this feature is enabled, the following terms apply in addition to the rest of this agreement.

5.1 You are the seller

When you sell a product through Bumbi, you are the seller and merchant of record for that product. You are responsible for the product, its description and price, delivery to the buyer, buyer support, and all applicable taxes. Bumbi is not the seller and does not endorse or guarantee any creator's product.

5.2 Payments and the platform fee

  • Buyer payments are processed by our payment provider (Paystack). Bumbi never holds card details. Your share of each sale settles directly to your connected bank account on the provider's settlement schedule (typically the next business day; weekend sales settle the next business day).
  • Bumbi charges a platform fee of 5% of the sale price on each affiliate-enabled sale, deducted at the time of sale. Affiliate commissions (set by you) are also deducted from the sale price. You receive the remainder.
  • To receive money you must connect a bank account in your own name and complete any identity verification we require. Payouts are only ever sent to your own verified account.

5.3 Affiliates and commissions

  • You set each affiliate's commission rate. A commission is your obligation to your affiliate; Bumbi facilitates the calculation and, for affiliate payouts, the payment, but the commercial arrangement is between you and your affiliate.
  • If you change an affiliate's commission rate, affected affiliates are notified and the change applies only to sales made after it takes effect. Sales already recorded keep the rate they were earned at.
  • Affiliates must promote lawfully and truthfully and must not use spam, misleading claims, self-referral, or fraud. Bumbi may pause or remove an affiliate, and withhold or reverse commissions, for such conduct.

5.4 The affiliate wallet, clearing, and withdrawals

  • Affiliate commissions accrue in a wallet balance shown in US dollars and paid out in Nigerian naira at the exchange rate applied at payout time.
  • Each commission is held for a short clearing periodbefore it becomes available, to allow for refunds and fraud checks. A refund or reversal during clearing cancels the related commission.
  • Available balance can be withdrawn to your own verified bank account, subject to a minimum amount, a per-withdrawal fee, daily limits, and review of larger amounts. Changing your payout bank requires re-verification and takes effect after a hold period.
  • Funds shown in a wallet are held with our payment provider, not by Bumbi as a bank, and do not earn interest. Bumbi is not a bank or a deposit-taking institution.

5.5 Refunds, chargebacks, and negative balances

Refunds and chargebacks are deducted from the relevant balances. If a refund, chargeback, or reversal occurs after a related commission has been paid out, or after your settled funds have been released, we may recover the amount from future earnings, offset it against your balance (which may become negative), or invoice you for it. You are responsible for chargebacks and refunds on your own products.

5.6 Fraud and verification

We may verify identities and bank accounts, delay or hold settlements and withdrawals, apply reserves, pause payouts platform-wide, and freeze or reverse amounts we reasonably believe are connected to fraud, stolen payment instruments, money laundering, or a breach of these terms. Amounts determined to arise from such activity may be forfeited.

6. Suspension and termination

You may delete your account at any time. We may suspend or terminate accounts that violate these terms, the Acceptable Use Policy, or the law, or that create security, legal, or platform-integrity risk. Where practical we will notify you and give you a chance to remedy the issue first.

7. Service changes and availability

We continuously improve the service and may add, change, or remove features. We work to keep Bumbi available and performant but do not guarantee uninterrupted operation; scheduled events depend in part on third-party providers (hosting, email delivery, video hosting, payments).

8. Disclaimers and liability

The service is provided "as is" without warranties of any kind, to the extent permitted by law. To the extent permitted by law, Bumbi is not liable for indirect or consequential damages, lost profits, or lost data, and our total liability for any claim is limited to the amounts you paid us in the twelve months before the claim arose.

9. Changes to these terms

We may update these terms. For material changes we will notify account holders (by email or in the dashboard) before the changes take effect. Continuing to use the service after the effective date means you accept the updated terms.

10. Contact

Questions about these terms: contact us through the support option in your dashboard.